Refund policy
At CALI DIGITAL PRO, we strive to provide high-quality digital products and services to our customers. Please read our refund policy carefully before making a purchase.
Digital Products
Due to the nature of digital products, all sales are generally final once the product has been delivered, downloaded, or accessed, except where a refund is required by applicable law.
Eligible Refunds
You may be eligible for a refund in the following circumstances:
- You purchased the same product more than once by mistake.
- You did not receive access to your purchased digital product due to a technical issue that we could not resolve.
- The product is significantly different from its description.
- A refund is required under applicable consumer protection laws.
Non-Refundable Situations
Refunds may not be granted for:
- Change of mind after purchasing or downloading a digital product.
- Accidental purchases where the product has already been accessed or downloaded, except where required by law.
- Failure to review the product description before purchasing.
How to Request a Refund
To request a refund, please email us at info@calidigitalpro.com with your order number and a brief explanation of the issue.
We will review your request and respond as soon as reasonably possible.
Approved refunds will be issued to the original payment method where possible. Processing times may vary depending on your payment provider.
Contact Us
If you have questions about this Refund Policy, contact us at:
Email: info@calidigitalpro.com
Store Name: CALI DIGITAL PRO
We reserve the right to update this Refund Policy from time to time, subject to applicable law.